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Expert, personalized, free lifetime concierge awaits
Customer excellence redefined
In-house support based in California USA
500+ hours of specialized training, owns a Shockwafe at home
Dedicated Ninja based on your device configuration
Certified for dynamic troubleshooting and performance maximization
Shockwafe DNA Program
Our Competition
Outsourced to international call centers
Basic training for multiple products, with minimal hands-on experience
Script-based troubleshooting
Random support agent on duty
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